Amazon seller account reinstatement, handled by policy specialists
Suspended or deactivated? We diagnose the real root cause, assemble an evidence pack that survives review, and write the Plan of Action Amazon expects — then manage the appeal until it closes.
Enforcement reason
Section 3 — Business Solutions Agreement (Code of Conduct)
Funds held
$18,420
Units stranded
1,240
Days down
6
Case progress
Evidence pack
1,400+
Seller cases handled
85%
First-appeal acceptance
24-48h
Priority POA delivery
NDA
Signed on every case
The stakes
A rejected appeal makes the next one harder
Amazon reads every submission against the one you sent before. Generic templates, apologies without a root cause, or invoices that fail the 6-point check all teach the reviewer that your account still has an unresolved problem. Each rejection narrows the path back.
We work the case the way Seller Performance reads it: identify the exact enforcement trigger, prove it is closed with documents, and show a preventative system that keeps it closed.
What the diagnostic covers
Completed before a single word of your appeal is written.
- 1
Policy audit
The specific Amazon policy triggered, quoted from your notice and Account Health record.
- 2
Metadata analysis
Backend search terms, attributes and listing copy checked for prohibited claims and keywords.
- 3
Supply chain review
Invoices, LOAs and supplier verification tested against Amazon's 6-point criteria.
- 4
Evidence compilation
Time-stamped photos, compliance certificates and an index Amazon reviewers can follow.
- 5
Appeal history review
Every previous submission read so we do not repeat a claim Amazon already rejected.
The workflow
Diagnose, evidence, appeal, monitor
One specialist owns your case from intake to resolution. You always know which stage it is in.
Diagnose
We read the exact enforcement notice, pull your Account Health history and map the violation to the specific policy Amazon enforced — not a guess at the category.
Evidence
We audit invoices against Amazon's 6-point supply-chain criteria, collect LOAs, compliance certificates and time-stamped images, and flag anything that would trigger a rejection.
Appeal
A policy specialist writes a Plan of Action in Amazon's expected structure: root cause, immediate corrective actions, preventative measures — with no promises Amazon does not accept.
Monitor
We track the case through Seller Performance, handle information requests, and hand you a prevention checklist so the same trigger does not return.
What you receive
- Written root-cause diagnosis of your suspension
- Full Plan of Action document, ready to submit
- Evidence pack index with gap analysis
- Invoice review against the 6-point criteria
- Response drafting for Amazon follow-up requests
- Post-reinstatement prevention checklist
What this service is not
- Any guarantee of reinstatement — Amazon owns that decision
- Legal representation or trademark filings
- Creating or altering supplier documentation
- Direct calls to Amazon on your behalf using your credentials
We are transparent about this up front. Any provider promising a guaranteed reinstatement is describing a decision only Amazon can make.
Turnaround
Pick the speed your revenue needs
Both tiers include the full diagnostic, evidence review and Plan of Action. Priority moves your case to the front of the specialist queue.
Standard appeal
For deactivations that are not bleeding daily revenue.
Priority reinstatement
When every day down costs you four figures.
- Front-of-queue specialist
- Up to two follow-up appeals
- Daily status updates
Not sure which applies? Compare all service pricing
Account reinstatement questions
Every day down costs rank and cash
Start the intake in a few minutes. A policy specialist reviews your enforcement notice before you commit to anything.